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Help Center
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Getting Started
Creating your account
This article guides you through the steps to create your Zakaya account. Learn how to choose a username, set a secure password, and verify your email address.
Setting up your profile
Learn how to enhance your Zakaya profile! This guide provides tips on selecting a profile picture, writing a catchy bio, and choosing interests that help you connect with others.
Finding and joining micro-communities
Learn how to find and join micro-communities that match your interests and objectives. Discover tips for exploring public and private groups that enhance your Zakaya experience.
Understanding member privileges and responsibilities
Learn about the different roles, permissions, and expectations for Zakaya community members. This guide explains what you can do as a member and how to participate responsibly to create a positive community environment.
Mobile and desktop app setup
Learn how to access and set up the Zakaya progressive web app on your devices. This guide covers the simple steps to install our web-based app on mobile and desktop platforms, without any app store downloads.
Participating in Mus
Building connections with other members
Make the most of the Zakaya community by connecting with fellow members in meaningful ways. Learn strategies for starting conversations, participating in discussions, and building authentic relationships that enhance your experience on the platform.
Finding events and activities
Discover and join community events and activities happening in your Zakaya communities. Learn how to find upcoming events, register for them, set reminders, and make the most of your participation experience.
Buddy match program for new members
The Buddy Match Program pairs new Zakaya members with experienced ones to create meaningful connections and ease the onboarding process. This personalized introduction helps newcomers navigate the platform, understand community norms, and quickly feel like valued members of the community.
Navigating Mus
Learn how to navigate through Zakaya's micro-communities (mus) and make the most of their features. This guide covers the core features including Activity feeds, chat rooms, forums, media rooms, and event calendars to help you engage effectively with your communities.
Following community guidelines
Every Zakaya community has its own set of rules and norms that help maintain a positive environment. Understanding and following these guidelines ensures respectful interactions and helps you become a valued community member.
Communication & Interaction
Using text and voice chat rooms
Learn how to navigate and make the most of Zakaya's text and voice chat features. This guide covers everything from joining channels and creating threads to voice room controls and community etiquette.
Direct messaging other members
Learn how to send private messages to other Zakaya members. Direct messaging requires a friendship connection and offers a way to have one-on-one conversations outside of public community spaces.
Privacy & Security
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User Troubleshooting
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Creating Your Community
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Participating in Mus
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