Getting Started

Creating your account Setting up your profile Finding and joining micro-communities Understanding member privileges and responsibilities Mobile and desktop app setup

Participating in Mus

Building connections with other members Finding events and activities Buddy match program for new members Navigating Mus Following community guidelines

Communication & Interaction

Using text and voice chat rooms Direct messaging other members

Privacy & Security

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User Troubleshooting

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Creating Your Community

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Participating in Mus

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Mobile and desktop app setup

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Learn how to access and set up the Zakaya progressive web app on your devices. This guide covers the simple steps to install our web-based app on mobile and desktop platforms, without any app store downloads.

Zakaya Web App Setup

Overview

Zakaya is available as a progressive web app (PWA) that you can access and install directly from your browser. Unlike traditional apps, there's no need to visit an app store—you can add Zakaya to your home screen with just a few clicks for a seamless, app-like experience on any device.

Getting Started with the Zakaya Web App

Accessing Zakaya

The simplest way to use Zakaya is by visiting our website through any modern web browser:

  1. Open your preferred browser (Chrome, Safari, Firefox, Edge, etc.)
  2. Navigate to zakaya.io
  3. Sign in with your account or create a new one

Installing the Progressive Web App

For a more integrated experience, you can install Zakaya as a PWA on your device. This gives you: - A dedicated app icon on your home screen or desktop - Fullscreen experience without browser controls - Faster access without typing the URL each time

On iPhone or iPad:

  1. Open Safari and go to zakaya.io
  2. Tap the Share button at the bottom of the screen
  3. Select "Add to Home Screen"
  4. Give your shortcut a name (or keep the default "Zakaya")
  5. Tap "Add" to finish

On Android:

  1. Open Chrome and go to zakaya.io
  2. Tap the menu button (three dots) in the upper right
  3. Select "Install App" or "Add to Home Screen"
  4. Follow the prompts to complete installation

On Desktop (Chrome, Edge, or other modern browsers):

  1. Visit zakaya.io in your browser
  2. Look for the install icon in the address bar (usually a "+" or computer icon)
  3. Click it and select "Install" from the prompt
  4. Zakaya will now appear in your applications like any other program

Optimizing Your Experience

Notification Settings

Stay connected with your communities by configuring your notification preferences:

  1. While using Zakaya in your browser or as a PWA
  2. Click on your profile icon in the top right
  3. Select "Settings" from the dropdown menu
  4. Navigate to "Notifications"
  5. Choose which activities you want to be notified about:
  6. Direct messages
  7. @mentions
  8. New events
  9. Buddy match requests
  10. Community announcements
  11. Set quiet hours if you want notification-free periods

Offline Access

The Zakaya PWA offers limited offline functionality:

  1. Previously loaded content will be available even without an internet connection
  2. New messages and updates will sync once you're back online
  3. Enable the "Cache for offline use" option in Settings to maximize offline capabilities

Data Usage Optimization

Manage how Zakaya uses your device's data:

  1. Navigate to Settings through your profile menu
  2. Select "Data Usage"
  3. Configure options like:
  4. Auto-download media on Wi-Fi only
  5. Enable/disable background data refresh
  6. Set video quality preferences for media playback

Troubleshooting Tips

Common PWA Installation Issues

"Add to Home Screen" option doesn't appear: - Make sure you're using a supported browser (Chrome, Safari, Edge, etc.) - Visit the main Zakaya page at zakaya.io, not a subpage - Try clearing your browser cache and cookies - Ensure your browser is updated to the latest version

PWA feels slow or unresponsive: - Clear your browser cache and site data - Check your internet connection speed - Ensure you have sufficient storage space on your device - Try reinstalling the PWA

Browser Compatibility

Zakaya works best on: - Chrome (desktop and Android) - Safari (iOS and macOS) - Edge (Windows) - Firefox (all platforms)

If you encounter issues with your browser, try switching to one of these recommended options.

Getting Help

If you continue experiencing issues with the Zakaya web app:

  1. Visit our Help Center
  2. Use the "Help & Support" section within Zakaya
  3. Reach out in the global chat where our community managers can assist

Best Practices

  • Allow browser notifications when prompted for timely updates from your communities
  • Bookmark Zakaya in your browser as a backup in case you need to access it without the PWA
  • Periodically clear your browser cache to ensure optimal performance
  • Keep your browser updated to benefit from the latest web technologies that power our PWA
  • Consider using a password manager to securely sign in across different devices
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